Call Customer Service Monday-Friday 7 a.m.-5 p.m. PT. Ordered and test came the next day. I've emailed them several times with no response. So happy I found out early im overly organised and like to get things early so doing this has made me so happy finding out at 9 weeks! Will update when I know more, my next scan is on the 11th august. Their customer service is a joke, they barely respond and don’t seem to care about customers at all. We're always happy to hear from you, so send us a message and we'll be in touch ASAP. I have been waiting for weeks!!! Call Customer Service Monday-Friday 7 a.m.-5 p.m. PT. Horrible customer service Horrible customer service! Use of Planned Use of AI Among Service Organizations. World-class Online Booking Powerful data science maximizes customer revenue. Learn more They said that UPS was all backed up due to the Columbus Day holiday (3 days prior) and the Sneak Peek (where they sent the sample to get processed) hadn't received it. Couldn't be happier. There is an English company who will soon be offering the test so we will use them instead. For online ordering and technical assistance, and Rewarding Moments assistance: 877-333-0117 (toll free) 706-487-8712 7:00am to 10:00pm EST Monday - Friday The customer service in the states is really bad not to mention the wait times for a rude reply. You have 2 minutes to get your blood in the vile and hope it doesn’t clot before then. No return label!! I reached out four times to resolve. The test was posted on the friday and I received results on the following Thursday evening (UK) really prompt and hopefully spot on (girl!) Never received my results. claims my email rejected my results after waiting a mf week for the it. Skip the hassle and wait for a reliable ultrasound. I ordered dec 11 they said i would receive it in 3 days I received in. Horrible! I am in the medical field so I did the test in a very sterile environment at work. I ordered the sneak peek test around 9 weeks pregnant. A little annoyed because I had to go to a clinic and pay £129.99 for this when I could of bought it online for £69.99, the clinic I went to has males going in and out of it, I also have my partner and my male dog all of which I was cuddling before my appointment. 10:00am to 7:00pm EST Sunday. Plymouth, MI 48170 Phone: 734-927-0677 Fax: 734-927-0678 7 days returne immediately and they received it on dec 21 I have yet to hear anything from them! Really great kit with detailed guidelines of how to ensure you collect the sample correctly. We tested at exactly 8 weeks pregnant, results came back about 4 days later as a 'GIRL' I had a 16 week gender reveal scan last week and it confirmed we are having a girl!Fantastic results quick and reliable just follow the instructions exact and make sure you disinfect everything!Just for the record my husband has 3 sons from a previous relationship, I have a little girl from a previous and we already have a little boy together so you can only imagine the doubt we both had with results yet we were so happy! All Rights Reserved. I had to take the test 2 times (waiting a total of 2 weeks) and both times was told my sample was not able to be tested. 7 days returne immediately and they received it on dec 21 I have yet to hear anything from them! Report water leaks or sewer stoppages P: (316) 262-6000. I've emailed them several times with no response. Contact us at 1-888-547-8438 to speak to a customer service representative. Excellent experience with sneak peak! I’m extremely disappointed and don’t want other moms to be too. ... That Saturday I received a confirmation that Sneak Peek has received my sample and whoever’s email should be receiving my results in 24 hrs. However, since taking the test I’ve found out a lot of evidence to suggest that this test is not fully accurate as they are simply looking for any small trace of Y chromosome in the blood. There is no contact number to call so I am unable to speak with a member of their company via email or phone (extremely frustrating) I don’t ‘SneakPeek UK’ or their service. We're trying our best to expedite every order and get it delivered to you ASAP. When it comes to payment methods, the company accepts VISA, MasterCard, American Expr… We request you to please be patient and please do not worry about your order, because it is protected by our 100% money back guarantee. It may take a while for us to get back to you, as we have a very limited number of staff working at this time due to the virus issues. We only have a limited number of spots during these times so sign up now to ensure a spot is saved for you during this special event. MORE SALES. Phone Number. ... That Saturday I received a confirmation that Sneak Peek has received my sample and whoever’s email should be receiving my results in 24 hrs. Email Customer Service Wholesale Women's Denim Jeans - The latest trends in denim and more from Sneak Peek Denim! The short version of this is that the customer service is poor, the organization isn't much better, and the communication is non-existent. Saturday: Orders received after 1pm Pacific will ship the next business day. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I am in the medical field so I did the test in a very sterile environment at work. SneakPeek is a direct-to-customer DNA test, which means the testing process includes the following steps: Placing an order – Once you place your order on SneakPeek’s official website, the company will ship your personal at-home testing kit, which should arrive at the specified address within a couple of business days, depending on your location. IMPORTANT: Please note that there are additional delays due to the coronavirus disease (COVID-19) Pandemic. Fill in the tracking number provided to you in the shipping confirmation email. Read honest and unbiased product reviews from our users. I did the test, mailed it in on a Monday and had results by Thursday. Contact Us. Tel: (888) 990 - 7469 Call Customer Service Monday-Friday 7 a.m.-5 p.m. PT. I’m disputing the charge!! !Avoid, avoid, avoid I say. Email. FREE SHIPPING ON ORDERS OVER $800 (IN STOCK ITEMS ONLY / … Stardock Corporation 15090 Beck Rd. To communicate or ask something with the place, the Phone number is (317) 886-8406. I ordered my kit and it arrived in a few days. This is a shady company that stole $150 from me. They took my money and did not provide the service promised. It’s complete trash. I spent the £79 then read the bad reviews on here but thought hmm I hope I get a better experience. )The email came back without apology or explanation or answering how long my sample would be safe for. Reliable and awesome test. Read honest and unbiased product reviews from our users. Email Customer Service Complete a short form to submit a request by email. I got a boy result and had a huge gender reveal party. FREE SHIPPING ON ORDERS OVER $800 (IN STOCK ITEMS ONLY / … I’m disputing the charge!! Email. Don't plan your reveal though until you actually have results! Before you send it back you have to activate your pack online and they send back an automated email saying what happens next. I recommend this test to everyone. Of course they don't provide a phone number to make things any easier. Again while I was asleep I got a reply lambasting me for not being able to get a friend or family member or colleague to print it for me! Our Story Management Images Careers Contact Us Contact Us. LESS PHONE CALLS. I had to redo the test as my first one clotted and I followed instructions to a T to prevent clothing and it still didn’t work. They responded once saying that my email rejected the results, which makes no sense because they were able to send me an email to the same address confirming the sample was received, either way, I sent them a second email address to send the results to. Of course they don't provide a phone number to make things any easier. Do not use this company! Wholesale Women's Denim Jeans - The latest trends in denim and more from Sneak Peek Denim! now no answer. How is that? 10:00am to 6:00pm EST Saturday. See information… Read More Deserves no stars in my opinion. Your tracking number can be found by clicking on "View your order" in the shipping confirmation email (try checking Promotions or Spam folder if it's not in your Primary Inbox). Address: 2048 E. Francis St Ontario CA 91761. Post-select: A winning number is randomly selected at the contest end and our Contest Department checks all eligible entries to see if a matching number was timely returned. Sunday and USPS Postal holidays: Orders placed these days will ship the next business day. Also, the whole process took over 5 weeks! They took my money and did not provide the service promised. Got girl result and I was abit sceptical but had ultrasound at weekend which confirmed I'm having a girl. The results say It's a GIRL!I won't know for sure until my ultrasound but I've heard female results are most likely accurate. I waste of money and time. No return label!! The company is in California and so they don’t email until you’re asleep which causes serious delays. Do not use this company! I’m happy to receive emails from HyperX about its news and info. According to USPS, my sample was delivered June 3rd but I have yet to receive test results from Sneak Peek. I asked for my money back immediately and for it to be escalated as a complaint. According to USPS, my sample was delivered June 3rd but I have yet to receive test results from Sneak Peek. IMPORTANT: Please note that there are additional delays due to the coronavirus disease (COVID-19) Pandemic. However, since taking the test I’ve found out a lot of evidence to suggest that this test is not fully accurate as they are simply looking for any small trace of Y chromosome in the blood. With skyrocketing adoption, AI's fuzzy customer service use … Took the prepaid envelope to the post office as instructed but they couldn’t process it as it didn’t have a Royal Mail sticker it had Canada post label instead. *Subject to mailing prior to daily postal cut-off and proximity to SneakPeek Labs. Now I’ll have to figure out how to get my money back with no one answering my messages and no phone number … Am currently awaiting return of funds. I have not received 1 email of arrival and no email with the gender reveal result. During the sneak peek, the quickest way to report or check the status of an outage is to call the dedicated customer service phone number, (844) 239-0974. Sneak peek is awesome and I definitely recommend finding out early what your little bundle of joy is!!! We confirmed at our 20 week anatomy scan that it is indeed a girl! 8:00am to 8:00pm EST Monday - Friday. Absolute joke! my result was a boy at 13 weeks and 6 days my ultrasound confirmed it was a boy . Email. I explained I didn’t have a printer or access to one either (we have moved to the area and have no friends or family nearby plus my husband is working from home due to Covid. 1 (888) 484-9335 (closed) Contact Technical Support ... Get a sneak peek at our new products when you sign up to join the HyperX Family. I tested the next day wasn't too hard, anti bacterial the area throughly and sent the following day! Emailed the company and messaged through Instagram. I'm sure there are some valid issues which have been stated in other reviews, but mine went really well at 14 weeks. IMPORTANT: Please note that there are additional delays due to the coronavirus disease (COVID-19) Pandemic. I took my SneakPeek test at 10 weeks and we got our (girl) results back quickly. It says very clearly that once they receive your sample they will email you to say it’s arrived & then you will receive your result the following day.Well it’s been many days since my parcel arrived as I watched the delivery update via Royal Mail tracking. I’m so annoyed with the company. Don’t waste your time or money. The customer service has also been great so far. We're Getting a Sneak Peek of AI's Role in Service. SneakPeek remains fully operational and on time, but slower USPS mail service may delay some shipments to you, or your sample back to our labs. Really unprofessional and frankly unreasonable given their error which they still hadn’t apologised for. I did sneak peek at 9 weeks because I wanted to find out what the gender Of my third child would be; I already have two boys at home. Become a Nike Member for the best products, inspiration and stories in sport. You may also send us an email to info@avenmart.com. We sincerely hope that you understand the current situation, and we apologize for the inconvenience. We are implementing health and social distancing guidelines in all our shops. Please select a Customer type. Horrible customer service Horrible customer service! I would never ever recommend this service to anyone as it’s such a joke. SneakPeek remains fully operational and on time, but slower USPS mail service may delay some shipments to you, or your sample back to our labs. I then did the test the first thing the following morning & sent it back in the tracked envelope provided via the post office straight away. Email Customer Service Complete a short form to submit a request by email. I did sneak peek test at 9 weeks. I ordered a test to the U.K. following a miscarriage at Christmas; we wanted to know the sex in case the same thing happened again. Did my test at 13 weeks i am now at 15 and still have no received any updates or results so messaged back to get a refund they dont care for their customers at all but yet i paid $99 on their site so ridiculous don’t recommend AT ALL. We're always happy to hear from you, so send us a message and we'll be in touch ASAP. We're always happy to hear from you, so send us a message and we'll be in touch ASAP. I did sneak peek at 9 weeks because I wanted to find out what the gender Of my third child would be; I already have two boys at home. They have no phone number so all you can do is email customer service, which takes 1-2 business days to reply. Customer Service/Billing Questions P: 265-1300. SneakPeek FastTrack is shipped by Priority Mail Express and is not affected. Or, simply get in touch with us via live chat, email, or the form below, and we'll help you out with any questions that you have for us. Really great experience - fast postage and customer service - thank you Sneak Peek! Search. Find helpful customer reviews and review ratings for SneakPeek Early Gender at-Home DNA Test Kit – Predicts Baby Gender at 99.9% Accuracy¹ (Standard) at Amazon.com. Sent out my specimen July 5th around 10:00 am and it’s now July 11th still haven’t gotten my results or a response from the “ customer service team”. Sneak Peek at 4Q Distribution Survey Results MDM offers a preview of how distributors fared in the last quarter of 2020, along with a roundup of the latest economic reports showing that the recovery is happening, just slowly. No way to talk to a live representative. Thank you sneak peek, I took sneak peek at 9 weeks . SneakPeek Standard is shipped by Priority Mail and may be delayed by 1-2 days each way. After paying, the pack arrived the following day which gave me hope. I have sent various emails with no response other than the same automated reply each time I write. Thanks God Thank you Sneakpeek. SneakPeek Standard is shipped by Priority Mail and may be delayed by 1-2 days each way. I got my results about a week later! Find helpful customer reviews and review ratings for L&O: LA Sneak Peek at Amazon.com. I was going to remain sceptical about a male result as it could have been contaminated but girl is pretty conclusive. So i get online to look for phone number and there's not one!! This is so not worth the money or time.. So i get online to look for phone number and there's not one!! I bought the test for my sister and she took it at 8 weeks and 3 days and it said GIRL!! I replied and explained I didn’t have access to a printer. 1 (888) 484-9335 (closed) Contact Technical Support ... Get a sneak peek at our new products when you sign up to join the HyperX Family. This is a shady company that stole $150 from me. 7:00am to 8:00pm EST Monday - Friday. You can get more information from their website. The test arrived quickly and was easy to do. If you used the guest checkout option, you may enter your order number and billing zip code in the form provided on the order status page. Visit HauteLook's FAQ section for information on pricing, returns, and more. For corporate, retail and product inquiries: 888-782-9548. will be getting a refund. We were so excited because she already has a little boy but than we started reading some negative reviews on it.... we just got her results back from her dr and it confirmed that she is having a little GIRL!!! You may also send us an email to info@avenmart.com. No way to talk to a live representative. Get a sneak peek on our upcoming promos and latest products. The reviews on here are shocking. Phone & Email (518) 727-4026 SneakPeekLLC@gmail.com Facebook: @SneakP.LLC Instagram: @sneakpeekllc. The only reason I did this was because baby’s cord was right down the middle of him so his bits were covered up and the sex was not visible, I am now concerned that my baby boy may actually be a baby girl after reading the reviews. ALORAIR SOLUTIONS INC. Find helpful customer reviews and review ratings for Season 5 Sneak Peek at Amazon.com. If you're attempting to track your order, please CLICK HERE. © 2021 Trustpilot, Inc. All rights reserved. Longer than what they stated but still quick enough! I’ve blocked their ads on social media now. So follow the correct link for your hometown, and sign up now to be a part of our special sneak peek event! I ordered the sneak peek test around 9 weeks pregnant. Computer/Motherboard Model ... Get a sneak peek at our new products when you sign up to join the HyperX Family. Read honest and unbiased product reviews from our users. … Become a Nike Member for the best products, inspiration and stories in sport. We request you to please be patient and please do not worry about your order, because it is protected by our 100% money back guarantee. Email Customer Service Complete a short form to submit a request by email. Coronavirus disease ( COVID-19 ) Pandemic had a huge gender reveal result tools and start closer. Start Getting closer to your customers the best products, inspiration and stories in sport the hassle and wait a. 24-48 business hours quickly and was easy to do bought the test in a very sterile environment at.... 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